Whether you have a question about our content or need help with your Revolution account, this page explains how to reach the right team and what to expect when you do.
Reach the revolutionkasyno.pl editorial team
Questions about our articles, bonus breakdowns or responsible gambling resources go to [email protected]. We typically respond within 48 hours during UK business hours.
This inbox handles content queries, corrections and suggestions for coverage — not account administration. If you're writing about a deposit, withdrawal or bonus issue, see the section below.
Help with your Revolution account
For questions about registration, deposits, withdrawals, bonuses, verification or technical problems, Revolution's own support team can assist. They handle account queries around the clock via Live Chat and email at [email protected].
Before you write in, have the following ready so the first reply can be useful: the email address registered on your account, the approximate time the problem occurred, and any reference number or error message shown on screen. If your question is about a withdrawal, note the payment method you requested and the amount.
Support staff work in 15 languages including English, German, Polish, Norwegian and Finnish. Response times vary by channel — live chat typically answers within minutes, email within 24 hours.
What we can answer, and what we cannot
The revolutionkasyno.pl editorial team writes independent information for players in the UK. We cover how bonuses work, what games are available, withdrawal limits and responsible gambling tools. We do not process account requests, reset passwords or approve withdrawals — those are handled by the operator's own support.
If you believe our content is inaccurate or outdated, email us with the specific detail and where you found it. We check every claim against the operator's published terms and update our pages when those terms change.
Responsible gambling support
If gambling is causing problems, free and confidential help is available 24/7 through GamCare at gamcare.org.uk or by calling the National Gambling Helpline on 0808 8020 133. BeGambleAware (begambleaware.org) also offers support, information and treatment referrals.
For self-exclusion across all UK-licensed sites, visit GamStop at gamstop.co.uk — it's free and takes effect immediately.
Complaints and escalation
If Revolution's support has not resolved your issue and you need to escalate, put your complaint in writing to the operator's dispute email. Include your account details, a timeline of what happened, copies of any relevant correspondence and what outcome you're seeking.
If the operator does not respond within a reasonable time or you're not satisfied with their answer, you can take the matter to an independent Alternative Dispute Resolution service. The operator's terms specify which ADR body handles complaints — check the terms page on the Revolution site for the current provider.
Access to this site is restricted to persons aged 18 and over (18+). If play ever stops feeling like entertainment, free confidential support is available at BeGambleAware.org.
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